newsletters / email marketing

We like to keep things simple and clear. From basic mailing list building tools to a completely bespoke mailshot management system, we have it covered. If you need something not covered below, just ask us, and we'll look after you.


Just building your mailing list?

  • onsite subscription box
  • onsite unsubscribe box
  • subscribe links for email
  • DPO* management
  • Subscription recording**
  • unlimited subscribers


self-managed mailshot service

  • 10,000 emails per month
  • onsite subscription box
  • onsite unsubscribe box
  • subscribe links for email
  • newsletter templates
  • automated unsubscribe and bounce handling
  • full reporting
  • DPO* management
  • Subscription recording**
  • unlimited subscribers


100% managed by Arpent Design

  • 20,000 emails per month
  • customised onsite subscription box
  • subscribe links for email
  • bespoke html newsletters
  • drip feed campaigns
  • managed unsubscribe and bounce handling
  • full reporting
  • DPO* management
  • Subscription recording**
  • unlimited subscribers

* Data Protection Officer: The person who users contact for enquiries about their data and your list. It's a legal requirement that you appoint this role and make their contact details available. We perform the DPO role for you.

** It is a legal requirement that the location (webpage), date, time and IP address of all subscribers is recorded and that this data is traceable in the event of a DPO enquiry. Our system does all this automatically.

more emails

  • if you need to add some temporary send credits for busy months or special projects?

newsletter templates

  • we will design you a fantastic looking template that you can use over and over again. Then, add your content and send.

Setup requirements

onsite changes & additional pages

typically your website will need the following new pages

  • unsubscribe page
  • successful subscription 'welcome' page
  • double opt-in 'almost there' page
  • unsubscribe 'goodbye' page
  • privacy policy page

A subscription box will need to be added to the home page with links to the unsubscribe and privacy policy pages, and an unsubscribe box will need to be added to the unsubscribe page.

Using our standard page templates this is normally a one to two hour task including testing.

If we are doing all this we normally charge from £50, depending on how complex it is to create new pages on your site.

emails & admin area

To ensure your reports are complete and subscribers kept informed the following needs to be done during setup

  • 'reply to' email authorisation
  • automated double opt-in confirmation email
  • automated subscription confirmation email
  • automated unsubscribe email
  • bounced email handling
  • drip-feed campaign set-up

Not all of these tasks are essential, but they make for a good user experience, which encourages your subscribers complete the sign-up process and stay subscribed.

Everything is done in the admin centre and can be done by us if required.


  • The minimum term of any package is three months
  • All accounts must be paid monthly in advance
  • All accounts can be cancelled at any time without notice, however any unexpired time/send credits will not be refunded
  • Arpent Design operates below the VAT threshold, therefore we do not charge VAT.
  • Monthly sending credits do not roll over. Unused send credits are cancelled at the end of each billing period.
  • All additional work must be pre-paid and will be invoiced separately.

Enquiry Form

Use this form to make an initial enquiry

Do you have a mailing list?

If you do not have a mailing list then proceed to next step, Newsletters

Will you produce your own newsletters in-house?

Would you like us to produce newsletter templates for you?

AS part of the set-up process, some new pages will need to be added to your website. Are you able to do this, or will need some help?

For onsite subscriptions and un-subscribes we can provide you with HTML code to produce forms on your website. Is this something that is useful for you?

By submitting your message, you agree that the information you supply will be handled in accordance to our website privacy policy.

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